Dec 4, 2013
I like Harman Kardon. And this year they’ve come out with a really revolutionary new home theater receiver with amazing sound and functionality – plus one very serious quirk.
My customer purchased the AVR3700 and tried to set it up himself, but after making all the connections, he couldn’t get any sound from it. Only from his TV speakers. Not good! After three HOURS on the phone with Harman tech, they advised him that his new unit was defective, and sent him a replacement. He called on me to set it up.
Oddly, the replacement had exactly the same problem! After checking over everything I had done, I began to suspect some arcane setting on the receiver, and explored the setup menus with great care. Finally, in the “General AVR Settings” menu, I found it. For some reason, beyond my ability to explain, HK has provided an “HDMI audio to TV” setting, and if you leave that setting “ON” to route sound to the TV – a function that is absolutely standard on any other receiver I’ve seen – it mutes the HK speaker outputs. If you turn it “OFF”, no sound is routed to the TV, but at least the other speakers work!
I also determined that the setting affected not just the HDMI connections, but even the analog inputs! Why, Harman Kardon, why did you do this?
My customer was furious with HK, and thought I was something of a genius for identifying and resolving a problem in one hour that their tech couldn’t figure out in three. I was just amazed that their tech wasn’t even familiar with their own product’s setup menus. And still scratching my head over what is the point of this crazy setting!
StereoMan provides in-home and car stereo service by appointment, Tuesday through Saturday, 10 a.m. to 6 p.m. Backlog for installs and service calls is generally a week or more, and bench backlog three weeks. Please call to make an appointment for car or in-home service. Currently scheduling Sat Dec 14. If you have equipment to drop off for repair, please call before you come by to find out when I am going to be here. Earlier or later hours are often available for drop off or pickup.
Steve Livingston is StereoMan. Steve has over thirty-five years of experience in electronics repair including more than twenty years in consumer audio and video. Among the services Steve provides are:
- home theater installation
- home theater and stereo repair
Steve can also help you obtain good quality audio and video components at competitive prices. And for your convenience, StereoMan makes house calls throughout the region!
Click the pages at left for information on StereoMan’s services
What experience does StereoMan have?Trained for electronics in the U.S. Navy, Steve’s electronics career includes ten years in two-way radio and five years in Common Carrier (the precursor to cellphones).
Steve started repairing stereo equipment in 1986, working as an independent contractor for Gibbs Radio Company. He subsequently provided service for three other local shops, as well as developing a personal clientele for StereoMan.
Steve has repaired thousands of stereo components, installed hundreds of car stereos and home theaters, and maintains several commercial Public Address systems, as well as the on-board sound systems for Asheville’s most popular tour bus line – Gray Line Tours – and its most unusual – LaZoom!
Steve is grateful to all of his clientele for making 2012 his best year ever!
Why does Stereoman do this work? Steve delights in the mental challenges as well as the craft of repair and installation, and the pleasure of working in a situation that requires him to listen to music constantly. He derives great satisfaction from knowing that his work is providing lasting enjoyment to his clientele. And just as importantly, Steve takes his environmental stewardship very seriously, making every effort to keep perfectly good equipment out of the landfill.
StereoMan has changed his schedule to better fit yours! StereoMan now works on Saturdays and takes Mondays off instead. Be sure to call in advance to make an appointment for service, just like any other day. I’d love to say “drop ins are welcome” but honestly, it’s an inconvenience to my customer who already has an appointment, and it may be an inconvenience to you, if I’m out on service call when you decide to drop by.
StereoMan is easy to find using any of the on-line mapping services such as Google, Yahoo, or Mapquest. However it has come to my attention that some GPS systems guide you here by a somewhat roundabout route. For your convenience, here is a map of the immediate area. To get close, take I-240 to Exit 4C, then head north on Montford Ave. From north Asheville, turn right on Chestnut St. from Merrimon Ave.
Pioneer AM/FM/CD with Aux jack for $120 installed!*
Pioneer AM/FM/CD with IOS/Android control AND Aux jack for $150 installed!*
Pioneer Am/FM/CD with Bluetooth AND IOS/Android control AND Aux jack for $189 installed!*
StereoMan stocks three great Pioneer products for your car, at very competitive prices! Why take chances ordering on the internet when you can get everything you need and have it installed all in one place?
It’s just like that box store, only better, because it’s not a box store – it’s StereoMan!
Call or email StereoMan to schedule your installation appointment. Typical backlog is 5-7 working days. Tell StereoMan the year, make, and model of your car, and he’ll do the rest!
Get just what you need at a great price, directly from StereoMan!
StereoMan is pleased to offer a Pioneer Bluetooth model at an incredibly competitive price! This model boasts not only the features listed above, but is also steering wheel control ready, has a 5-band EQ, a 35% larger LCD display, an SD card reader, and electronic shock protection.
All this for $189 installed! That’s the total price for the head unit, trim kit, wiring adapter, tax and labor.*
* A few cars are slightly higher due to cost of special trim kit or wire harness. StereoMan will always let you know in advance if there is any additional cost. A few cars don’t require a trim kit, and in that case StereoMan will charge you less!
StereoMan installed a complete home theater in an 8×10 room, with 5.1 channel Marantz receiver, Sony blu-ray and 32 inch LED TV, and a Charter cable box all nestled in a 30x30x16 inch bookshelf, plus 5 speakers and subwoofer. Customer was quite pleased, as the note attests.
name blocked out to protect customer’s privacy
The high cost of fuel – and higher cost of maintaining a much larger, more useful vehicle – presented a dilemma for StereoMan: how to cover the cost of travel yet keep his service call charge as affordable as possible.
After much thought, divination, tearing out of hair, and pacing back and forth utilizing a particularly silly walk, the answer came in a (thankfully, temporarily) blinding flash! Yes, it would be necessary to raise the mileage rate to $2, but why not reduce the minimum?
And so, StereoMan is delighted to offer a new, increased but reduced mileage rate: $2 per mile but with a 5 mile minimum instead of 10! Since he is conveniently located right in the middle of town, there are a lot of nearby places where the trip charge is significantly reduced: anywhere near downtown, or Beaverdam, West Asheville, Biltmore, Oakley . . . all now qualify for a $10 service call charge instead of $15! Even if you’re a little farther out, say, 7 miles instead of 5, your rate is lower. And if not, $2 a mile is still very reasonable by today’s standards.
If you need in-home – or at-work – service, StereoMan is still the man!
StereoMan’s labor rate is a mere $36 per hour! Most car stereos can be installed for a charge of $30-$36. Routine maintenance and repair of stereo components typically runs in the $25 to $50 range. If it’s going to be more, you’ll get a call first!
Despite having to increase his travel rate due to ever-higher prices at the pump, StereoMan’s travel charge is still a very reasonable $10 for the first 5 miles (one way) and $2.00 per mile thereafter.
American Bass is renowned for competition products, and offers a complete line of top-quality speakers and amplifiers. All of their speakers feature a woven fiber woofer with butyl surround and a ferro-fluid cooled aimable swivel tweeter.
American Bass prohibits sale of their products online. StereoMan is pleased to offer these products to his local customers. Six most popular speaker sizes in stock: 3″, 4″, 5.25″, 6.5″, 5×7, and 6×9″. Click here for additional pricing!
StereoMan can still obtain speakers by Polk Audio at very competitive prices, but encourages you to consider the American Bass as an alternative in the same price range, but with better features and spec’s, and comparable sound.
Get just what you need at a great price, directly from StereoMan!
* A few cars are slightly higher due to cost of special trim kit or additional labor to disassemble the rear deck, dashboard, or door panels.